HVAC repair and installation is a booming business. This means that, regardless of where you live, there are many HVAC companies to choose from.
But they are not all created equal. Choosing the right HVAC contractor can mean the difference between reasonably-priced, quality service and disaster.
The good news is that it’s not a crapshoot. There are many things you can do, as a customer, to ensure you are hiring the best company for repairing or replacing an HVAC system.
1. Ask About Qualifications
Most reputable HVAC companies will put information about licensing and standards for their technicians online. But it never hurts to ask questions.
Ask about licensing and the level of insurance the company retains. Also, ensure the business meets all the requirements particular to your state.
2. Ask About Experience and Ongoing Training
While licensing and certifications indicate some level of qualification, it does mean a company has a lot of real-world experience. For this reason, you might want to dig a little deeper into what hands-on experience technicians have in the field.
Ask about what fieldwork the company has done on your particular type of HVAC unit. Also, ask about what continuing education and training they demand of their employees.
3. Ask for References
Read online customer reviews about the company. If you cannot find these on their website, Google and Yelp are good places to start to see what people are saying.
Also, ask the company for references. It can be useful to speak to a real-life customer about the service they received.
4. Ask About How Estimates Work
You will want to be clear about fee structures for services before anyone visits your home. Some companies will charge a visitation fee regardless of whether you hire them to do the work.
This is reasonable, considering they have to take time from their schedules, even if you do not choose them to do the work. But some companies will deduct the service call fee from the cost of repairs, usually depending on the scope of the project.
If you are having major repairs done, a prominent company will want to give you a free estimate. This allows you to compare prices and ensure their rate is competitive. Be sure to get a breakdown of the work performed, including per-hour labor rates, so that you know you are comparing apples to apples.
5. Ask About Warranties and Guarantees
A reputable HVAC contractor will stand by their work. They most likely will have a stated warranty for different parts and labor. If this is not the case, then it could be cause for suspicion about the quality of the components and services you would be receiving.
Often, there are manufacturers’ guarantees on parts. Ask about these at the outset. A good HVAC company will want you to have all the information possible.
Find the Right HVAC Contractor Near You
Now that you know what to look for in an HVAC contractor, you can get the ball rolling. Remember, ask as many questions as necessary to ensure you are hiring the right company for the job.
Since 2014, Schwartz Air Conditioning and Heating has been serving the Sarasota region with HVAC installation, repair, and maintenance services. Our technicians are trained and experienced, and we use only the highest-quality components and systems. Reach out to us today to schedule an appointment.